Cement Field Technical Services ManagerSaint-Gobain

Chryso and VERIFI, Saint-Gobain brands in our Construction Chemicals business, are leading global designer and manufacturer of high quality concrete admixture thanks to a strong commitment to research and innovation, coupled with adherence to the strictest manufacturing standards in the industry. Our admixtures are engineered to optimize the performance of our customers' specific concrete materials in a way that will maximize user satisfaction and economy.

We deliver significant added value and support to its clients, which includes assistance with client inventory control and prompt product deliveries.

www.chryso.com

Cement Field Technical Services Manager leads, coordinates, and executes all external tech services activities. This position encompasses customer production audits, product performance assessments, new product development studies, potential product trials, and anything related to customers' technical assessment of our products.

This person will provide expertise in Cement production and Cement Products' raw materials attributes to ensure collaborative and innovative perspectives.

This role will safeguard Cement Products' quantifiable value assessments and demonstrations; critical for customer satisfaction & retention, share growth, and existing customer upselling.

This role will lead training on products; will require active participation in local, global product development initiatives.

Other typical tasks include completion of virtual & in person mill audits, attendance and leadership of all product trials, defining trial protocols, and champion product & service innovations.

Essential Functions:

Maintain alignment and leadership between colleagues and external contacts regarding product values, projects' technical objectives & merits

Plan and evaluate new projects and product trials with colleagues & customers; coordinate all strategies with NA Cement leadership group

Provide leadership perspective on all potential product development initiatives' likely field performance; drive new product performance evaluations

Complete Tech Service assessments with customers: mill audits, triage of problems, related actions

Drive Tech Service offers' innovation, improvement

Internal deliverables and projects coordination, administrative responsibilities

Skills and abilities to provide Technical Summary reports and association/external/internal presentations- at a high professional caliber are needed

Required Qualifications:

• Bachelor's Degree - Business, Marketing, or a Related Field
• 15 years of Cement Manufacturing Management Experience
• Demonstrated ability to develop sales strategies and use performance KPI's
• Demonstrated Problem-Solving Aptitude
• Demonstrated Communication and Negotiating Skills
• Proficient in the utilization of Microsoft Office

Preferred Qualifications:

• Master's Degree - Business Administration, Technical Field, or Related
• 5 years of Cement Product Technical Selling