INTERNSHIP-HEAD OFFICE-Customer Care HR Transformation F/MAIR LIQUIDE

Overall Purpose of the Role:
This is a unique opportunity to join a major Group-wide initiative. As our HR Project Intern, you will directly support the Customer Care Director in structuring and developing the HR backbone of our international organization. Your role will be key in attracting, developing, and empowering the talents defining Air Liquide's future customer experience. This position offers a perfect blend of strategic planning and hands-on execution in a dynamic and international environment.
Key Missions:
Helping to Deploy the Strategic HR Roadmap for Customer Care Departments:
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An HR roadmap was drawn up at the start of the year, setting out priority initiatives. The aim of this internship will be to deploy these across the main subsidiaries of the Air Liquide Group
Accelerating the Deployment of Best Practices within the Affiliates:
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Meet with managers and experts from our main subsidiaries to understand how they work and identify best practices to share
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Agree with the managers of the various teams on the best practices to be deployed and launch action plans to implement them.
Bringing knowledge to Air Liquide
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Enable Air Liquide to benefit from the latest knowledge in these areas by conducting external benchmarks.
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How would you manage this mission : by participating at external events on these topics, by identifying key partners who will be able to provide appropriate information.
Key Relationships:
This role demands strong collaborative engagement with:
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The Digital and IT teams of the World Business Line (WBL) to understand technological impacts on HR and seamlessly integrate digital solutions into our people strategy.
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Customer Care representatives from various affiliates to gather crucial local insights, validate strategic approaches, and facilitate successful deployment of HR initiatives.
Group HR teams to ensure alignment with overall Air Liquide HR policies and frameworks.

Who We Are Looking For:
We are seeking a highly motivated, analytical, and results-oriented individual, currently in their final year of a Master's degree in Human Resources, Business Administration, Organizational Development, or a related field. Candidates with initial professional experience in HR, particularly within a large organization or customer-facing environment, are strongly encouraged to apply.
You should have:
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Excellent communication and interpersonal skills both in French and in English, with the ability to engage and influence stakeholders at various levels.
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A strong analytical mindset, capable of synthesizing complex information and identifying actionable insights.
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A genuine passion for talent management, organizational effectiveness, and the critical role HR plays in business success.
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The ability to work autonomously, manage multiple priorities, and thrive in a fast-paced, international, and ever-evolving environment.
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A proactive attitude and a commitment to driving positive change.
If you are eager to make a significant impact on a global scale and contribute to a strategic transformation that will shape Air Liquide's future, we encourage you to apply!
Additional Information
Air Liquide has been awarded the Happy Trainees label.
The internship will take place in the Group's historical headquarters in the center of Paris at Quai d'Orsay.
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Desired start date: September 2026
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Duration of the internship : 6 months
To know more about our company and get some tips to join us, click here