Global CRM & Sales Effectiveness ManagerAdisseo

Welcome diversity and apply as you are!
At Adisseo, we cherish the value of diversity whatever it may be.

• Build, own and drive the CRM roadmap (Salesforce/ACE): design, prioritization, and deployment.
• Ensure a fully integrated customer experience (internal & external) thought the CRM digital roadmap and deployment.
• Improve sales effectiveness through digital workflows, CRM adoption, and data-driven processes.
• Improve pipeline velocity and lead conversion through CRM simplification and adoption
• Lead the design of commercial dashboards, KPIs and reporting with BI / IT teams.
• Ensure Sales-Marketing alignment through shared data, pipeline visibility, and forecasting tools.
• Define commercial data governance, metrics, and reporting standards.
• Drive change management and CRM adoption across Sales & Marketing.
• Manage CRM projects with external vendors, integrations and within budget.
• Partner with IT, Digital, Sales, Marketing, and Finance to support Commercial Excellence KPIs.
• Benchmark industry best practices, introduces innovation in sales processes & marketing processes, including evaluation and adoption of CRM AI-based solutions
• Lead and develop the team with clear project ownership and execution discipline.

• Master's degree with minimum 10 years' experience in commercial functions linked with digital process setting, data modelling and reporting with proven impact in terms of business decisions
• Proven digital savvy approach with strong experience in BI, CRM knowledge (SalesForce.com experience is required)
• Proven project management methods within an agile & lean model
• Proven commercial acumen (understands sales processes lead to cash, sales & customer data, pipeline, campaign ROI, revenue levers).
• Prove experience in leadership roles and management of international teams (2 direct reports + 2 functional IT reports) within a matrix environment
• Fluent in English (mandatory), French/ Spanish (appreciated)
• Ability to influence senior stakeholders and manage change at scale
• Communication-capability to transform complex, technical messages into clear messages with actionable steps

What we offer

• Inclusive & diverse Culture: Be part of a multicultural and global team of 62 nationalities, operating in 100+ countries, that values diversity, promotes inclusion, and supports work-life balance in a respectful and safe work environment.
• Benefits: care program, vacation & paid time off, profit-sharing and performance incentives.
• Learning & Career Development: benefit from continuous training, mentoring, and learning programs, with equal access to career advancement and leadership opportunities.
• Sustainable and innovative company: work on meaningful projects using cutting-edge technology, with the freedom to innovate and make a real difference. Because we contribute to feeding 8 billion people, sustainability is not an option - it is our ambition.