Pursuit Resource Center - Assistant DirectorEY

The opportunity

As part of the Global Deals Hub, the Pursuit Resource Center (PRC) team is at the forefront of driving pursuit excellence across service lines, regions, and sectors. In this role, you will actively support our pursuit innovation strategy and contribute directly to the products and services that make pursuit efforts more effective. You will be empowered to shape the way pursuit teams access and leverage best-in-class materials, ensuring that client servers have the tools they need to succeed. This is your chance to make a tangible impact by supporting self-service pursuit teams, acting as a brand ambassador, and aligning with strategic priorities to deliver measurable results.

Your key responsibilities

• Maintain pursuit excellence across your domain by ensuring that pursuit self-help strategies meet the evolving needs of pursuit teams.
• Act as a brand ambassador, increasing awareness and adoption of EY's pursuit self-help products and services among domain teams and requestors.
• Co-develop and deliver presentations and training on pursuit excellence to all levels of the organization, fostering a culture of continuous improvement.
• Contribute content and expertise to in-scope RFPs and proposals, ensuring high-quality responses that reflect leading practices and lessons learned.
• Assist with pursuit content processes, including outreach, harvesting, and curation, to ensure materials align with business priorities and are easily accessible.
• Maintain and enhance EY's curated global library of best practice pursuit content, PRC tools, and enablers, while providing high-touch pursuit support.
• Build and manage relationships with stakeholders, co-delivering practical solutions and actively promoting the value and impact of the PRC.
• Supervise, coach, and guide junior team members to deliver initiatives and support day-to-day operations.
• Develop insights from KPIs and metrics to demonstrate the effectiveness and impact of pursuit self-help in your domain.
• Identify and drive opportunities for continuous improvement, innovation, and optimization of EY's pursuit self-help resources.

Skills and attributes for success

• Strategic leadership and influence, with the ability to align team activities with domain and firmwide priorities and gain sponsorship from leadership.
• Strong collaboration and relationship-building skills, engaging effectively with pursuit teams, domain contacts, and other internal teams to deliver practical support.
• Expertise in content management, curating and maintaining pursuit content, tools, and enablers to ensure accuracy, relevance, and accessibility.
• Teamwork and project management skills, including leading projects and workstreams and supporting colleagues across geographies.
• Willingness to apply AI to enhance work processes and sharing practical insights with teams.
• Strong execution and delivery focus, producing high-quality, brand-aligned pursuit materials with accuracy and attention to detail.
• Analytical skills for performance measurement, enabling tracking and reporting of KPIs and using insights to drive improvements.
• Adaptability and a continuous improvement mindset, readily adopting new tools and processes and seeking ways to optimize efficiency.
• Excellent communication and presentation skills, both written and verbal, to support pursuit teams and contribute to deliverables.

What we look for

We are seeking candidates with a university degree and 7 to 10 years of relevant experience in pursuits, knowledge, or client service. Ideal candidates will have at least 3 years of experience at EY and a strong understanding of the EY pursuit process, methods, tools, and enablers. Familiarity with service line, field of play, and EY solutions is highly valued. We look for individuals who demonstrate a passion for pursuit excellence, a collaborative spirit, and a drive to innovate and deliver impactful results.