CDD - Sales Delegate Travel Retail Perfume and Beauty - (M/W)Hermès

Paris (75)CDI
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L'entreprise : Hermès

Créateur, artisan et marchand d'objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante.

Animé par un esprit d'entreprendre continu et une exigence constante, Hermès cultive la liberté et l'autonomie de chacun grâce à un management responsable.

L'entreprise pérennise la transmission de savoir-faire d'exception par un ancrage territorial fort dans le respect des femmes, des hommes et de la nature. Seize métiers artisanaux irriguent la créativité de la maison dont les collections rayonnent dans 293 magasins dans 45 pays.

Chez Hermès, plus de 25 000 collaborateurs dont 15 550 en France, s'emploient à faire « du beau dans du beau » dans un cadre harmonieux, respectueux de l'environnement. L'entreprise est ouverte à de multiples profils et porte une attention particulière à l'inclusion des personnes en situation de handicap, avec un taux d'emploi direct de 7,12% en France en 2023. Hermès s'attache à rechercher des femmes et des hommes dotés d'un esprit de curiosité, du sens de l'équipe, d'une exigence de qualité. Un management basé sur la confiance donnée à chacun, qui entretient un esprit collectif et un apprentissage permanent.

Employeur responsable, nous nous engageons dans l'éthique, les diversités et l'inclusion. Rejoignez l'aventure humaine Hermès !

Pour en savoir plus sur notre engagement en faveur de l'inclusion des personnes en situation de handicap :

https://finance.hermes.com/fr/hermes-poursuit-son-engagement-en-faveur-de-linclusion-des-personnes-en-situation-de-handicap/

Description du poste

MISSIONS :
We are recruiting a Sales Delegate to join the Europe Travel Retail Perfume and Beauty team, who will report to the area manager in charge of the region. The mission will be to develop the business of the brand in the area and to guarantee the quality of execution to protect the image of the brand, along with leading ad-hoc projects within Avolta region.

KEY RESPONSABILITIES :

Drive the sell out performance of your area :
- Set up monthly retail targets per airport and stores and monitor their achievement
- Define action plans in collaboration with the area manager to achieve the target of the area maximising all leverages of a 360 action plan
- Prepare and implement the trade animations: target definition, assortment, VM, trade tools, promoter recruitment, planning, briefing
- Define the minimum quantities needed per reference per store
- Guarantee no out of stock and send order recommendations to your local contacts
- Plan the distribution of trade tools to optimize the sell-out performance: traffic stopper, GWP, Art of gifting, samples, testers
- Manage and analyse all sales reports, competition follow-up, shop trends, BC reports
- Present regular business review to the shop managers
- Collaborate with shop managers to prepare launches and animations
- Negotiate additional space locally
- Regular field visit (up to 50% of your time)
- Control the travel expenses to respect the annual budget granted
- Follow-up the wholesale accounts and identify opportunities of development

Insure excellence of execution in your points of sales :
- Protect the brand image by ensuring excellence of execution in all types of point of sale: Hermès stores, personalised spaces, generic stores
- Prepare visual merchandising planograms following the brand guidelines and guarantee their perfect implementation
- Plan visuals and trade tools orders and deliveries following the marketing plan
- Prepare the store openings/refits and take care of the implementation
- Work in collaboration with the architect team and with our suppliers to schedule maintenance of our personalised counters
- Implement the animations in point of sale in collaboration with the marketing team

Manage a team of beauty consultants :
- Manage a team of beauty consultants
- Build strong and effective teams of beauty consultants
- Identify good candidates and recruit new beauty consultants according to the commercial strategy implemented by the area manager
- Train, integrate and coach the beauty consultants: product knowledge, selling techniques, counter maintenance, attitude, grooming
- Create a positive team spirit and energize the team
- Set/share targets and communicate about their achievement
- Optimise beauty consultants shifts and vacations together with the agencies and shop managers
- Define profile and recruit a team of promotors to promote our animations
- Organize regular business review and team building with your team

Train and convey the Hermès excitement :
- Learn all the training modules provided by International Training and work in collaboration with the training manager to train the sales team: beauty consultants, Hermès staff, generic staff, promoter
- Define a training annual strategy and calendar
- Organise training events
- Boost team spirit and share passion of Hermès to all population
- Give feedback to the area manager and training manager
- Be the main point of contact of the local teams and create strong client relationships
- Share the brand strategy and marketing plan to the local team
- Get field information, receive feedback and identify best practice
- Propose and implement local incentives to motivate the generic staff

PROFILE :
Graduated from Business School or University (Master degree)
Experience in Beauty industry
Key competences :
- Business oriented and know to prioritize
- Organized and pay attention to details
- Passionate by the fragrance industry and Hermès universe
- Pro-active, solution oriented and like the challenge
- Enthusiastic, team spirit and positive
- Reliable and dedicated
- Active listener and willing to learn
- Keen to travel up to 50% of your time
- Good computer skills: Excel, PowerPoint
- You speak English, French. Spanish is a plus.

9 months fixed term contract based in Paris.
Start date: ASAP."Créateur, artisan et marchand d'objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 25 185 collaborateurs dans le monde. Animé par un esprit d'entreprendre continu et une exigence constante, Hermès cultive la liberté et l'autonomie de chacun grâce à un management responsable. L'entreprise perpétue la transmission de savoir-faire d'exception par un ancrage territorial fort dans le respect des hommes et de la nature - source de matières d'exception. Seize métiers artisanaux irriguent la créativité de la maison dont les collections rayonnent dans près 300 magasins dans le monde."

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