Indirect Tax Pre-Sales EngineerEY

The opportunity

With the continuing and rapid development of tax technology solutions and in particular Software-as-a-Service (SaaS) solutions, it is necessary to enhance our operational models to achieve success in the future. In preparation for the future, EY Tax and Law have created a new "Centre of Excellence" (CoE) to support SaaS solutions throughout their lifecycle.

The objectives of the SaaS CoE are twofold:

• Operational management of Tax and Law SaaS solutions and
• Sales enablement and support to drive the market success of these solutions
  

In joining the SaaS CoE, you will have an exciting opportunity to contribute to the ongoing success of this new business unit, becoming deeply embedded in the operational management of the SaaS CoE and thus ensuring the smooth running of the technology solutions that it supports.

Your key responsibilities

• Work across New and Existing Business Sales to assist member firms, engagement teams and sales reps in driving revenue for a defined set of products (VAT Compliance and e-invoicing)
• Be the subject matter expert for the products of responsibility; to include building deep levels of product knowledge, customer domain knowledge and industry knowledge
• Help sales executives and engagement teams understand their customers' business environment and provide valuable actionable recommendations to drive product attachment, cross sell, and end to end solutions
• Provide deal support post discovery and qualification to include delivery of engaging product demos and technical presentations, deal negotiations, RFP and technical support
• Articulate and present the value delivered by GTES and GVRT to various levels within a customer organization
• Guide clients through technical evaluations of products and solutions
• Maintain CRM activities to ensure visibility of customer engagements
• Work in a team environment with multiple internal teams to solve problems and deliver results
• Represent the 'Voice of the Customer' surfacing key product and business insights to help drive innovation for EY's COE teams, i.e., Product, Marketing, Implementation, Support, etc.
• Work in collaboration with the product teams to ensure market requirements and client feedback are taken into account into the roadmap

Skills and attributes for success

• Proven track record of meeting performance goals, including quotas, revenue targets, and other key performance indicators
• Excellent communication, interpersonal, organizational, and presentation skills
• Able to build relationships with clients, technical stakeholders and business sponsors
• Strong work ethic with the ability to manage time effectively and prioritize tasks based on business impact
• Strategic thinker with effective problem-solving skills and a focus on delivering results
• Experience navigating ambiguity, demonstrating initiative, and thriving in a fast-paced environment while managing multiple demands and changing priorities
• Highly organized, motivated, and committed to influencing the success of others
• Experience in teaching, coaching, or mentoring others to achieve collective success
• Experience with training teams on product capabilities, integrations and implementation plans
• Experience in helping enterprises integrate SaaS solutions into existing landscapes
• Understand and explain APIs (REST APIs), Single Sign On (SSO) and ERP integrations
• Understand and explain secure cloud solution architectures, as well as security compliance including ISO 27001, SOC 2, DPA, knowledge of security questionnaires and pen test reports
• Comfortable with product configuration, integrations, and data flows