Quality and Process Control ManagerSaint-Gobain

Through the responsible development of innovative and sustainable building products, CertainTeed, headquartered in Malvern, Pennsylvania, has helped shape the building products industry for more than 110 years. Founded in 1904 as General Roofing Manufacturing Company, the firm's slogan "Quality Made Certain, Satisfaction Guaranteed," inspired the name CertainTeed. Today, CertainTeed is a leading North American brand of exterior and interior building products, including roofing, siding, fence, decking, railing, trim, insulation, drywall and ceilings.
A subsidiary of Saint-Gobain, one of the world's largest and oldest building products companies, CertainTeed has more than 6,300 employees and more than 60 manufacturing facilities throughout the United States and Canada. www.certainteed.com

The Quality Manager leads the plant's Quality Control and Quality Assurance programs, executing robust quality systems, data_driven process controls, and continuous improvement practices to ensure defect reduction, process stability, customer satisfaction, and sustained operational performance. Drive capability to design, develop, and implement robust process controls.
The Quality Manager leads the integration of quality and process control systems at the Mankato facility for RISE Siding and Trim. This role is accountable for building a high-performing team, deploying CertainTeed's Quality Management System (QMS), and ensuring stable, capable processes that consistently deliver high-quality, sustainable building products.

A critical component of this role is establishing robust process risk management and control strategies, including ownership of PFMEA, Control Plans, and NPD quality integration in managing variability from recycled composite materials. Developing and advancing Quality & Process Control roadmap.
Essential Functions:

1. Lead Integrated Quality & Process Control Organization

• Build, lead, and develop a unified team of Quality Technicians and Process Technicians
• Establish clear roles, standard work, and accountability across both functions
• Implement daily management systems (tier meetings, KPI tracking, escalation)
• Drive a culture of quality at the source and strong process ownership
• Support capacity expansion and growth initiatives with strong Quality & Process discipline
  2. Deploy & Sustain Quality Management System (QMS)
• Implement and standardize CertainTeed QMS at the plant level
• Ensure robust controls across:
• Incoming raw materials (recycled fibers, additives)
• In-process parameters (forming, curing, finishing)
• Final product validation and testing
• Lead internal/external audits and enforce disciplined CAPA processes
• Ensure documentation and system alignment across production, engineering, and quality
  3. Own Process Control Strategy, PFMEA & Control Plans
• Lead development and sustainment of:
• Process Failure Mode & Effects Analysis (PFMEA)
• Control Plans aligned to critical process characteristics
• Collaborate cross-functionally with Production, Engineering, and R&D to: Identify and mitigate process risks. Translate PFMEA outputs into actionable controls and reaction plans
• Ensure control plans are actively used on the floor (not static documents)
• Drive continuous updates based on process changes, defects, and learnings
  4. Drive Process Stability & Manufacturing Performance
• Own process control systems using: Statistical Process Control (SPC), Process capability (Cp/Cpk) improvement
• Reduce variation in composite formulations and manufacturing processes
• Improve: Yield and throughput, Scrap and rework, Process consistency and reliability
• Partner with Engineering on long-term process capability improvements
  5. Drive Process Stability & Manufacturing Performance
• Lead structured problem solving (DMAIC, 8D) for chronic and acute issues
• Reduce customer complaints and internal defects
• Translate field performance into process and product improvements
• Establish and manage KPIs: First Pass Yield (FPY) Scrap rate, Customer claims (Cost of Poor Quality (COPQ)); lead quality and process control integration for New Product Development (NPD)

• Bachelor's Degree in Engineering, Operations or equivalent discipline: Required
• Lean, Six Sigma certification Preferred ASQ certification: Preferred
• ISO Internal Auditor Certification: Preferred

Work Experience:

• 5+ years as part of a quality manufacturing organization Required
• 2+ years managing, growing and developing direct reports Required
• 2 - 3 years experience utilizing SPC data sets to create control charts, CPK adjustments, and improvement projects within manufacturing environment :Preferred

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