Senior Disbursements AnalystSaint-Gobain

"What We Do Matters"

Why work for us?

At Saint-Gobain, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while our products make the world a more beautiful, safer, and sustainable home.

The Role

What's the job?

***This is a hybrid role with 3 days a week in the office expected.***

• Manage the oversight process for the disbursements function including monitoring for adherence to compliance to procedures; creating and managing incident tickets; recommend and implement control process enhancements; monitoring for completeness, timeliness and accuracy of activity.
• Manage the positive pay activities with the banks for SGNA scope.
• Oversee government related reporting related to A/P (unclaimed property, etc.). Service as the disbursements primary subject matter expert for any government audits.
• Provide guidance or support to address complex or escalated issues in the payments cycle. Escalate service issues to SSC Management according to established procedures.
• Support the BU communications and relationship, working closely with the onshore and offshore AP Operations team, ensuring high level of customer engagement and satisfaction.
• Be the onshore escalation point for the offshore team supervisor for any disbursement related issues and provide counselling on how to resolve. Determine failure point and engage cross-functional (IT, Treasury, etc) teams as needed for resolution.
• Monitor offshore team to ensure the accounts payable disbursements function are executed and delivered as set forth in the MSA's. Work closely with the data end-users throughout the company as appropriate.
• Be the lead for the SSC on any disbursement related activities regarding ERP migrations, acquisitions, or divestitures.

Required Qualifications

What do you bring?

• Bachelor's degree in Business Administration, Finance, Accounting or equivalent experience.
• 5+ years applicable work experience with accounts payable is required. Prior experience servicing internal customers in a large complex organization is preferred.
• Excellent customer service skills.
• Demonstrated experience with integrated ERP's and Microsoft Excel is required. Experience with other Microsoft Office tools and workflow software is preferred.
• Ability to coach outsourced team members, managing across company, geography, time zone, and culture. Ability to understand cultural differences.