End User Support TechnicianSaint-Gobain

Saint-Gobain est présent dans 70 pays avec plus de 170 000 collaborateurs. Le Groupe mobilise les savoir-faire de ses sociétés et propose une offre de solutions pour des bâtiments confortables, plus économes en énergie et plus agréables à vivre au quotidien. Il positionne également ses matériaux de haute performance sur les marchés industriels et de consommation tels que l'automobile, l'aéronautique, la santé ou l'énergie.

• Installation of Hardware and Software as per Group standard and Installation of third party software
• Troubleshoot hardware and software incidents
• Mobile device set up and support
• Creation of User ID's / Network and Email accounts
• Basic Troubleshooting of Network
• Sharepoint/OneDrive Support
• Basic End User Training
• Daily call and user management to ensure the end user receives great customer service

This job is ideal for a candidate with an A+ or other relevant IT qualification with a ITILV4 Foundation Qualification. Min of 5 years experience in supporting Windows based operating systems at least 3 years experience with Windows 10 & 11. Your exposure in supporting a large team, training end users and other parts of africa will set you apart.