Retail Territory Representative (RTR) - FloridaSaint-Gobain

At Saint-Gobain, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while our products make the world a more beautiful, safer, and sustainable home.

Being a worldwide leader in light and sustainable construction, Saint-Gobain designs, manufactures, and distributes materials and services for the construction and industrial markets. Its integrated solutions for the renovation of public and private buildings, light construction, and the decarbonization of construction and industry are developed through a continuous innovation process and provide sustainability and performance. The Group's commitment is guided by its purpose, "Making the World a Better Home."

The Retail Territory Representative (RTR) supports sales, training, merchandising, and customer engagement across an assigned retail territory. Reporting to the appropriate sales leader, this role is responsible for driving growth across multiple retail product categories and strategic retail accounts. The RTR serves as the primary field contact for retail customers, driving sales growth, strengthening customer relationships, ensuring merchandising excellence, and supporting the CertainTeed strategy.

Key Responsibilities:

• Manage and grow an assigned retail territory, driving sales and category growth across insulation, roofing, screens, and other retail product lines.
• Conduct regular store visits to support retail execution, merchandising, customer engagement, and sales growth.
• Promote and uphold CertainTeed/Saint-Gobain's safety culture through safe work practices and ethical conduct.
• Deliver product training, demonstrations, and presentations on product features, installation methods, and selling techniques.
• Build and maintain strong relationships with store leadership, department managers, associates, pro customers, contractors, and sales representatives.
• Partner with sales leadership, national account teams, and cross-functional stakeholders to support strategic initiatives and business growth.
• Support contractor events, promotions, product launches, merchandising resets, store conversions, and new product introductions.
• Execute merchandising programs and maintain point-of-purchase displays to ensure effective product presentation and brand visibility.
• Track sales activities, customer interactions, competitive intelligence, pricing, assortment, and merchandising compliance through CRM tools.
• Identify opportunities to expand product representation in-store and online.
• Coordinate marketing and promotional programs designed to increase product awareness and sales performance.
• Achieve territory objectives while delivering exceptional service and support to retail partners and customers.

Other Duties:

• Serve as a trusted business partner through strong customer service, professionalism, and relationship-building skills.
• Work independently while effectively managing multiple priorities in a fast-paced environment.
• Participate in Retail Core Team meetings and support retail growth strategies.
• Collaborate with Retail, National Accounts, Marketing, and Business Unit teams to achieve territory objectives.
• Analyze retail opportunities and help resolve operational, merchandising, and sales challenges.
• Adapt to changing customer needs, market conditions, and business priorities.
• Perform additional duties and special projects as assigned.

• Bachelor's degree or equivalent combination of education and experience.
• 2-5+ years of experience in retail sales, territory sales, merchandising, account management, building materials, home improvement, or a related field preferred.
• Proficiency with Microsoft Office Suite and virtual meeting platforms.
• Knowledge of sales, merchandising, product promotion, customer engagement, and marketing principles.
• Experience delivering product demonstrations, training, presentations, and customer-facing sales support.
• Strong presentation, communication, listening, and influencing skills, both written and verbal.
• Interest in promoting, demonstrating, and training others on building materials and related products.
• Excellent organizational, analytical, and time-management skills with the ability to manage multiple priorities.
• Strong interpersonal and relationship-building skills with a collaborative, team-oriented approach.
• Self-motivated with the ability to work independently in a fast-paced environment with minimal supervision.
• Customer-focused mindset with strong problem-solving abilities and attention to detail.
• Ability to adapt to changing business needs, market conditions, and customer requirements.
• Valid driver's license and ability to travel extensively within the assigned territory, including overnight travel as needed.