IT Business Operations Expert for Analytics & DataIPSEN

Ipsen est un groupe biopharmaceutique mondial de taille moyenne, spécialisé dans les médicaments transformateurs dans trois aires thérapeutiques : l'oncologie, les maladies rares et les neurosciences. Forts de près de 100 ans d'expérience en développement, avec des Hubs mondiaux aux États-Unis, en France et au Royaume-Uni, nous focalisons nos efforts là où les besoins médicaux non satisfaits sont importants, grâce à la recherche et à l'innovation.

Nos équipes passionnées, présentes dans plus de 40 pays, se concentrent sur l'essentiel et s'efforcent chaque jour d'apporter des médicaments aux patients dans 88 pays. Nous construisons un environnement de travail qui met en avant un leadership centré sur l'humain et favorise une culture de collaboration, d'excellence et d'impact. Au sein d'Ipsen, chaque individu est encouragé à être soi-même, à grandir et à s'épanouir aux côtés du succès de l'entreprise. Rejoignez-nous dans notre démarche vers une croissance durable, en créant un impact réel sur les patients et la société.

Pour plus d'informations, visitez notre site web à l'adresse https://www.ipsen.com et suivez nos dernières actualités sur LinkedIn et Instagram.

Ipsen is strengthening its Global Digital & IT Operations to enhance the performance and reliability of its data and analytics ecosystem across the organization.

We are looking for an IT Business Operations Expert - Analytics & Data to ensure the smooth delivery, performance, and continuous improvement of analytics platforms and data solutions.

In this role, you will act as a key interface between business teams, IT, and external partners, ensuring that data and reporting services deliver maximum value while meeting performance, compliance, and operational standards.

Your key responsibilities

• Own the delivery and performance of analytics and data services in an outsourced environment, including maintenance and support.
• Ensure high-quality delivery of dashboards, reporting, and data solutions across business domains.
• Act as a key interface between business stakeholders, IT teams, and external partners (including TCS).
• Translate business needs into effective data and analytics solutions, ensuring alignment with operational requirements.
• Monitor service performance (KPIs, SLAs, budget) and drive continuous improvement initiatives.
• Oversee data integration flows, reporting platforms, and analytics tools, ensuring reliability and scalability.
• Manage vendor relationships, ensuring service quality and identifying opportunities for optimization and innovation.
• Support the evolution of the Data & Analytics roadmap in collaboration with IT and business stakeholders.

Your profile & expertise

• 5-10 years of experience in data, analytics, or IT operations, ideally in a global environment.
• Strong experience in service delivery and outsourcing management.
• Solid expertise in Power BI (administration, governance, data modeling, DAX, integrations).
• Experience with data integration, ETL, data warehouse, and SQL development.
• Good understanding of data governance, compliance, and security standards.
• Familiarity with cloud analytics platforms (e.g., Databricks, Snowflake) and/or RPA tools (e.g., UiPath) is a plus.
• Strong stakeholder management and communication skills in a cross-functional environment.
• Business-oriented mindset with a focus on service quality and user satisfaction.
• Fluent in English.

Why join Ipsen?

• A key role supporting data-driven decision-making across a global organization.
• Exposure to complex and high-impact analytics and data environments.
• A collaborative and international environment focused on innovation and performance.
• Opportunities to grow within Ipsen's Digital & IT transformation journey.