Application Engineer (Technical Sales - Non Ferrous)Saint-Gobain

Saint-Gobain Industrial Ceramics is a worldwide manufacturer of high temperature specialised refractory materials. Our products are manufactured for the Ceramics, Metallurgy, Foundry, Chemical, Petrochemical, Power Generation, Waste Processing and Glass Making Industries. We specialise in products ranging from refractory bricks, tiles and blocks to mortar, cements, ramming and gunnable monolithics and trowelling mixes to low mass kiln furniture systems.

At Saint-Gobain we design, manufacture and distribute materials which are key ingredients in the wellbeing of each of us and the future of all. Join our innovative, passionate and entrepreneurial community to improve the world of tomorrow with us.

The Saint-Gobain Performance Ceramic and Refractories (PCR) Application Engineer (Technical Sales Representative) manages the sale of PCR Refractories solutions in the Non Ferrous Aluminum and other markets. Key responsibilities will include promoting PCR solutions to customers, preparing quotes, managing projects, supervising installations, facilitating the link with the production plants, and achieving the forecasted sales, profit and asset objectives for assigned products and markets worldwide within prescribed budgetary limits. The position oversees a regional enterprise operating in a highly technical and very competitive environment requiring constant innovation and thus must drive the commercial, technical, and operational planning, and be accountable for results.

Location: Preferable location would be OH, KY, IN
Territory: US-Canada

Essential Functions:

• Achieve sales, contribution, and asset ratios to meet the forecast by visiting customers and providing them with product/technical solutions to meet their needs via quotations and proposals.
• Provide required technical/marketing sales expertise to other team members, manufacturing or engineering personnel, and other international and domestic personnel to facilitate the securing of domestic orders. Use of design and analysis software to support sales activities is a requirement.
• Act as the technical resource for product selection, installation method, and operational suggestions for customers as required and present proposals designed to improve their operation or secure new business by displacing competition.
• Identify new opportunities and undertake product development projects designed to satisfy the requirement to ensure continued growth of sales and customer base. Serve as the new product champion and lead the development of teams. Resolve all quality and service complaints including issuing of reports.
• Provide direct supervision of installation/application of assigned products at customer's facilities to ensure installation according to required instructions. Supervise distributor activities and coordinate sub-contracting of installers or products.
• Provide sales forecast data, determine requirements, and champion the development of technical promotional literature. Secure competitive information to gain a competitive advantage. Assist in developing prices and pricing strategies and implement price increases.

• Bachelor of Science in Material Science, Ceramics, Mechanical Engineering or Equivalent Required.
• 3+ Years experience in Aluminum Market Refractory Applications
• 3+ Years Sales and Marketing Experience
• Strong marketing and commercial skills, along with technical and working knowledge of internal product manufacture and external application.
• Understanding of LOTO, confined space entry, utilization of respirators of CO2 monitors - training and PPE will be provided.
• Experience with Computer Aided Design/Computer Aided Engineering and heat transfer modeling. Use of design and analysis software to support sales activities is considered a plus.
• High level of human relations, verbal and written communication skills required. Demonstrate exceptional listening skills. The ability to interact with internal and external technical professionals and senior management is essential.