Client Strategy & Insights Manager - Europe (F/H)Christian Dior Couture

Paris (75)CDI
Il y a 8 jours

Description du poste

Lead the development of client strategy across Europe by transforming client data and
market insights into actionable business recommendations that accelerate client
recruitment, development, retention and loyalty. Act as a strategic partner to European
Marketing leadership and markets to define priorities, shape client marketing plans and
support key business decisions.

Description du profil

• 6-8+ years of experience in client strategy, CRM, consulting, commercial
planning, business intelligence or analytics within luxury, retail, consumer goods or management consulting.
• Proven experience translating complex data into strategic recommendations that have influenced senior business decisions.
• Strong understanding of client development, CRM, clienteling, customer lifecycle and loyalty strategies.
• Experience leading cross-functional strategic projects involving multiple
stakeholders.
• Advanced analytical capabilities with the ability to synthesize large data sets into clear business insights.
• Experience building executive presentations and communicating
recommendations to senior leadership.
• Strong commercial acumen with an understanding of retail performance drivers and client behaviour.
• Experience working across multiple markets or international organizations is highly desirable.
• Proficiency with analytical tools such as Power BI, Salesforce, Excel and SQL is an advantage, but the ability to derive business insights is considered more important than technical expertise.

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