Cash Applications ManagerSaint-Gobain

At Saint-Gobain, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while our products make the world a more beautiful, safer, and sustainable home.

Being a worldwide leader in light and sustainable construction, Saint-Gobain designs, manufactures, and distributes materials and services for the construction and industrial markets. Its integrated solutions for the renovation of public and private buildings, light construction, and the decarbonization of construction and industry are developed through a continuous innovation process and provide sustainability and performance. The Group's commitment is guided by its purpose, "Making the World a Better Home."

The Cash Applications Managers leads North American cash application operations within Order-to-Cash Services, ensuring accurate, timely payment posting, reconciliation, exception resolution, service performance, team development, and control execution across a complex, multi-ERP environment. Standardize, reduce manual touches, move-toward exception-based processing, and build a more scalable and automated Cash Application capability.

OPERATIONAL LEADERSHIP AND SERVICE DELIVERY

• Lead daily Cash App activity, set priorities, balance workload, and ensure coverage for critical processing and close requirements while shifting team capacity from routine posting toward exception management and root-cause resolution
• Ensure payments are identified, validated, posted, cleared, and reconciled accurately and timely businesses, with an expectation to reduce manual touches and expand automated posting
• Drive resolution of unapplied cash and receipts, on-account items, returned payments, short payments, offsets, and posting exceptions while identifying and eliminating recurring causes
• Ensure daily and monthly balancing among banks, cash receipts, subledgers, Treasury records, and general ledgers, using standardized controls and automated reconciliation opportunities

PEOPLE AND SERVICE-PROVIDER MANAGEMENT
• Lead, coach, and develop the internal team through clear objectives, feedback, cross-training, and succession planning, including capabilities needed for exception-based and automation work
• Establish expectations for internal/outsourced teams covering quality, timeliness, productivity, controls, service, issue resolution, automation, and standardization
• Conduct reviews, challenge performance and automation gaps, require root-cause analysis and corrective action, and verify sustained improvement and benefit realization

CONTROLS, RECONCILIATION, & AUDIT READINESS
• Ensure compliance with Group policies and the Internal Control Reference Framework
• Oversee reconciliations, process documentation, reviews, risk assessments, and corrective actions while standardizing execution and reducing avoidable manual effort
• Monitor aging and materiality of unapplied cash, suspense items, and open balances; escalate significant or recurring risks and prioritize process and automation improvements
• Support internal and external audits, securitization reviews, and control walkthroughs with applicable evidence

PROCESS TRANSFORMATION, AUTOMATION, & INSIGHT
• Standardize processes, measures, roles, and escalation paths; eliminate unnecessary variation and rework to enable automation
• Partner with OTC Solutions, IT, ERP teams, and service providers to improve remittance and payment data quality, expand straight-through or touchless posting, and reduce manual intervention
• Use data to identify and eliminate root causes of remittance failures, unapplied cash, posting defects, downstream disputes, and recurring customer issues
• Lead or support solution selection, testing, implementation, cutover, hypercare, adoption, and benefit tracking for Cash Application automation and process-improvement initiatives

BUSINESS PARTNERSHIP & INTEGRATION
• Partner with Credit & Collections, Treasury, General Accounting, Customer Service, business finance teams, banks, customers, and service providers to remove payment friction and improve remittance quality at the source
• Lead Cash Application readiness for acquisitions, integrations, divestitures, banking changes, ERP migrations, and new payment or remittance channels, favoring scalable and standardized designs
• Communicate performance, risks, issue status, planned changes, and business impacts clearly to stakeholders
• Represent Cash Application in cross-functional OTC initiatives and reinforce end-to-end process ownership

- Bachelor's degree in Accounting, Finance, Business, or a related discipline is strongly preferred; equivalent relevant experience may be considered

- 7+ years Progressive experience in cash application, accounts receivable, treasury operations, shared services, or related finance operations, including prior leadership responsibility.
- Relevant experience with high-volume transaction processing in a multi-business, multi-entity, or multi-system environment; outsourced service-delivery experience.

- Bank and lockbox processing, remittance interpretation, AR posting and clearing, reconciliation, and month-end close dependencies.
- Internal controls, segregation of duties, process documentation, control evidence, risk assessment, remediation, and audit support.
- Experience with large ERP systems and complex interfaces; SAP experience.
- Cash application automation, workflow, ticketing, reporting, and BlackLine familiarity.
People leadership, coaching, service-provider governance, change leadership, and accountability.
- Strong analytical, root-cause problem-solving, data interpretation, and benefit-tracking capability.
- Clear communication and stakeholder management across Finance, businesses, banks, customers, IT, and service providers.