Event assistant (registration) - Internship 6 monthsSOCIETE EUROPEENNE DE CARDIOLOGIE

The European Society of Cardiology (ESC) is a volunteer-led, not-for-profit, medical society. It is an independent, non-governmental organisation.
The ESC is a source of high quality, evidence-based science that pushes the boundaries of cardiovascular medicine. Our members and decision-makers are healthcare professionals who give their time and expertise freely, while continuing their daily, high-paced clinical and/or research work. ESC volunteers are world-renowned experts; their opinions are routinely sought and their papers regularly published and referenced.

The ESC coordinates observational registries, creates clinical practice guidelines, and organises and endorses educational programmes. We disseminate robust and independent science through our congresses, journals and educational digital tools. We’re the voice of the cardiology community when advocating for heart-health policies, regulations and funding.

All of these things enable us to identify cardiovascular trends, address inequalities, share best practices to improve standards of care for patients

We are:

· 2,500 volunteers

· 57 National Cardiac Societies / 49 Affiliated Cardiac Societies

· Over 102,000 members

We share the latest in cardiovascular science through:

· 17 journals – including our flagship, European Heart Journal

· 14 congresses – including ESC Congress, the largest cardiology congress in the world

· 80+ webinars per year, numerous courses, and 4 post-graduate programmes in collaboration with leading universities

The ESC employs +220 staff, based in Nice and Brussels, who support ESC volunteers in the development and management of these activities.

 

As part of its diversity policy, the ESC is an equal opportunity employer.

The ESC is a signatory of "La Charte Activateur de Progrès" which shares the conviction that disability is a powerful lever for innovation in favour of a more inclusive model to meet the challenge of equal opportunities.

https://www.activateurdeprogres.fr/company/societe-europeenne-cardiologie

All the applications are reviewed. We thank you for your interest in the European Society of Cardiology. However, if in the coming 3 weeks you did not get any news from us, please consider that we are unable to respond favourably.

The European Society of Cardiology (The ESC) based in Sophia Antipolis wishes to welcome a trainee for a 6-month period from March 2nd, 2026, to August 31st, 2026.

 

The Registration service in the Delegate and Member Services Team has opened 2 internship positions. Each position provides a great opportunity to gain experience working for a leading international Healthcare Association, delivering first class congresses and events to a worldwide audience of Healthcare Professionals.

 

An opportunity to gain experience delivery B2B or B2C registration, an important business element of event delivery in the Healthcare sector. These roles are a pivotal position for the working of the agency/Industry/Congress provider relationship and to ensure participant loyalty by ensuring a smooth and consistent participant experience.

 

A customer service orientated role, responsible for supporting individual participants (Healthcare Professionals) or for Group registration and Exhibitor registrations. The ability to listen to the customer, to understand and resolve problems is important in these roles.

 

Major duties:

 

Administrative Registration work, such as:

·          Verify eligibility documents provided by participants for event registration

·          Update invoices when requested in the registration system

·          Ensure that there is a regular follow up of emails and case requests

·          Follow up of unpaid registration

On-site Registration work during the ESC Congress:

·          Being a support on-site at the Registration desk

·          Train on-site hostesses on the Registration system with the support of the Registration Supervisor.

·          At the Registration Assistance desk, solve registration problems of delegates. If necessary, with the help of another Registration Team member

 

The internship represents 90% pre-congress work (office based, in Sophia Antipolis) and 10% on-site at congresses (e.g. at Registration Helpdesk).

 

 

Profile: 

• Confident communicator (oral and written)
• Fluent in spoken and written English and other languages are an asset
• Customer oriented, friendly
• Office skills, comfortable with IT systems (Email, Case Management System (salesforce), spreadsheets (Excel), MS Word, websites)
• Personal organisation skills
• Good listener and Team Player
• Ability to work with processes and deadlines and prioritize tasks

 

You are currently at Business or Event School (From BAC+3 to BAC+5) and you are interested in customer service, events sector, and the healthcare industry, so join us!

 

What will you learn?

• Continuous training on different tools and activities
• Experience modern work environment and complex corporate culture
• Intensive introduction to multi-level customer service/relations
• Exposure to International business