Area Technical Manager (ATM) – West & North + I/c Adisseo Services - ISCAdisseo

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Position: Area Technical Manager (ATM) - West & North + I/c Adisseo Services - ISC

Areas: West & Central ( Maharashtra, Gujarat, Rajasthan and Chhattisgarh)

Location: Pune

Mission and main stakes

The Area Technical Manager oversees the technical support of Adisseo product & service portfolio in the assigned Area. In addition, this position would coordinate Adisseo Services and support Indian Subcontinent.

The ATM support will consist in training Adisseo sales and marketing forces as well as partners (distributors and agents). The ATM will help the sales forces in explaining and convincing customers and prospects in the values of Adisseo products and services. Together with the ASM he elaborates the targets and actions to retain and develop Adisseo's market.

The ATM will also oversee supporting and developing the technical network in the sub-region through contacts with Key Opinion Leaders and consultants based on mutual expertise, recognition and trust. The ATM will speak and present the technical specificities of the products to conferences, congresses, and any other professional events.

The ATM defines and implements technical action plans to provide the most appropriate technical support to customers and partners for the existing product line. The ATM will actively contribute to the achievement of sales objectives in the sub-region together with the ASM, the Specialty Technical Sales managers and the partners' sales force.

Besides, the ATM has a key role to play, being the relay of Adisseo R&D department in the field. The ATM will have the responsibility not only to carry out appropriate trials to demonstrate product features and superiority but also to adapt the technical offer to fit customer expectations. Always in contact with customers, experts, KOLs, scholar… the ATM may also be at the origin of new ideas, concepts, and services. The ATM will be a key provider of needs for R&D departments and adapting the technical offer to fit the customer value.

In addition, the ATM would coordinate and spread the value of services, what differentiates Adisseo in the market. Complete coordination of services internally and with customers. Management of PNE service and analytical support would be an important KPI to be delivered pan Indian Subcontinent.

The Position

• High level of responsibility and autonomy
• Transversal position directly and strongly interacting with numerous professions and interlocutors
• Solid intercultural management capacities

Key Responsibilities

• To coordinate technically the network of Area Sales Managers, and Global/Regional Category Managers and contributes to the training of our teams & distributors and agents
• Hands on expertise in managing services and analytical support in similar field and having exposure to Indian Subcontinent
• To adapt technical presentations, messages and services to the different segments of customers and countries in interaction with the Global/Regional Category Manager
• To support the sales team with GKA and in specific cases to contribute to the success of the sales
• To remain the preferred contact with the KOL & consultants of the different countries/together with the local Adisseo representative or partner
• To develop the knowledge of the area in a customer centric way
• To interact with Marketing and R&D to optimize the knowledge and consideration of customer needs in dynamic innovation
• To develop his/her external network with key opinion leaders and consultants in line with the business strategy
• To act as a guest speaker at workshops and external conferences
• To write scientific and technical articles in professional and international press
• To propose, implement, pilot and follow-up development trials for new specialties
• To ensure the reporting and the communication of the trials' results to internal and external technical sales network

Accountability

The ATM is accountable for

• Technical training for Adisseo sales and marketing forces, and the distributor/agent representatives.
• Defining and providing technical services and support to customers, distributors and agents
• Elaborating and follow up technical action plans with both HQ and regions to develop and consolidate the products and services
• Coordination of Adisseo services and spearheading analytical support, helping the sales forces to extract the value from the services

Internal/External…