Digital Content Assistant (F/M/X)Groupe ACCOR

Accor est un leader mondial de l'hôtellerie, fort de plus de 5 000 hôtels et de 10 000 espaces de restauration et bars implantés dans 110 pays. Le groupe déploie un écosystème hôtelier pleinement intégré, qui compte parmi les plus diversifiés du secteur. Celui-ci associe des enseignes de luxe et haut de gamme à des offres milieu de gamme et économiques, adossées à des concepts lifestyle exclusifs, lieux de spectacle et de divertissement, vie nocturne, restaurants et bars, résidences privées, hébergements partagés, services de conciergerie, espaces de co-working... Accor dispose ainsi d'un portefeuille de marques incomparables, animé par quelque 300 000 collaborateurs à travers le monde. Plus de 65 millions de membres bénéficient par ailleurs du programme de fidélité complet du groupe, ALL - Accor Live Limitless, le compagnon lifestyle du quotidien, qui donne accès à un large éventail de récompenses, de services et d'expériences. Le groupe s'attache en outre, au travers de ses initiatives Planet 21 - Acting Here, Accor Solidarity, RiiSE et ALL Heartist Fund initiatives, à agir concrètement en matière d'éthique et d'intégrité professionnelle, de tourisme responsable, de développement durable, d'engagement solidaire, de diversité et d'inclusion.

At Accor, we go beyond being a global leader in hospitality-we embrace diversity, creativity, and individuality. Join us as you are, and find a role that resonates with your personality and aspirations.

We are committed to helping you grow and learn every day. We ensure that your work is purposeful, allowing you to explore limitless possibilities throughout your journey with us.
At Accor, you are the author of your own story, and together, we can reimagine the future of hospitality.

Our teams, known as Heartists®, bring together the best of hospitality. Our ambition is to provide our customers with personalized, memorable, and sustainable experiences.

Here, we create new ways to travel within each of our 5,700 hotels, connecting closely with our 100 million clients in 110 countries.
Discover the life that awaits you at Accor Careers: https://careers.accor.com/.

Join the Customer Experience and Engagement Digital Marketing team and contribute to the management, optimization, and quality assurance of digital content across global hospitality websites. This internship offers hands-on experience in content operations, website performance monitoring, and brand content governance, with a primary focus on Mövenpick and Swissôtel.

Content Quality Assurance & Go-Live Readiness

• Conduct comprehensive content reviews prior to website launches and content releases for Mövenpick and Swissôtel.
• Validate content accuracy, consistency, localization quality, and compliance with brand guidelines.
• Coordinate with regional and brand teams to ensure all digital assets and content components meet publication standards.
• Support final quality checks and launch readiness activities.

Website Content Operations

• Lead content update initiatives for the Grand Mercure website, ensuring timely implementation of new content and assets.
• Contribute to the maintenance and enhancement of web pages through Content Management Systems (CMS).
• Support content publishing workflows and asset management processes.
• Ensure content remains relevant, accurate, and aligned with brand positioning.

Cross-Functional Collaboration

• Work closely with global brand, marketing, and digital teams to coordinate content-related activities.
• Assist in gathering requirements, tracking content requests, and facilitating stakeholder reviews.
• Support the preparation of presentations, status updates, and operational documentation.

Skills & Learning Opportunities

• Digital Content Management (CMS)
• Website Quality Assurance & Content Governance
• Digital Performance Reporting & Analytics
• Hospitality Brand Marketing
• Stakeholder Coordination in an International Environment

• Familiarity with Content Management Systems (CMS) such as WordPress, Drupal, Adobe Experience Manager, or similar platforms.
• Basic knowledge of digital analytics tools (Google Analytics, Looker Studio, Excel dashboards) and the ability to interpret website performance metrics.
• Excellent attention to detail with the ability to conduct thorough quality assurance checks for digital content.
• Strong organizational and project coordination skills, with the ability to manage multiple tasks and meet deadlines.
• Excellent written and verbal communication skills in English; additional languages are an asset.
• Proficient in Microsoft Office Suite, particularly Excel and PowerPoint.
• Analytical mindset with problem-solving abilities and a willingness to learn new digital marketing tools and processes.
• Ability to work collaboratively in a multicultural, international team environment while managing tasks independently.
• Passion for digital marketing, user experience, and creating high-quality online content

Knowledge of the following areas / tools is welcomed:

• Analytics (Google Analytics, Content Square)
• Content Management System: Adobe Experience Manager