Portfolio Performance and Data – ApprenticeGroupe ACCOR

Accor est un leader mondial de l'hôtellerie, fort de plus de 5 000 hôtels et de 10 000 espaces de restauration et bars implantés dans 110 pays. Le groupe déploie un écosystème hôtelier pleinement intégré, qui compte parmi les plus diversifiés du secteur. Celui-ci associe des enseignes de luxe et haut de gamme à des offres milieu de gamme et économiques, adossées à des concepts lifestyle exclusifs, lieux de spectacle et de divertissement, vie nocturne, restaurants et bars, résidences privées, hébergements partagés, services de conciergerie, espaces de co-working... Accor dispose ainsi d'un portefeuille de marques incomparables, animé par quelque 300 000 collaborateurs à travers le monde. Plus de 65 millions de membres bénéficient par ailleurs du programme de fidélité complet du groupe, ALL - Accor Live Limitless, le compagnon lifestyle du quotidien, qui donne accès à un large éventail de récompenses, de services et d'expériences. Le groupe s'attache en outre, au travers de ses initiatives Planet 21 - Acting Here, Accor Solidarity, RiiSE et ALL Heartist Fund initiatives, à agir concrètement en matière d'éthique et d'intégrité professionnelle, de tourisme responsable, de développement durable, d'engagement solidaire, de diversité et d'inclusion.

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Attached to the Asset Management team, you will join the department responsible for hotel retention within the Accor network - PME Europe & North Africa, ensuring the smooth running of the Asset Management Database & reporting optimization.

In a fast-paced, high-volume international environment, accelerating the adoption of appropriate tools and maintaining data accuracy are critical to driving successful hotel retention.

This is where you come in: by implementing optimized processes to consolidate up-to-date hotel lifecycle data into the Asset Management database (Excel-based), you will help guarantee the reliability of information and reports. These insights are essential for developing strategic action plans to retain hotels within the Accor network.

TASKS/ MAIN ACCOUNTABILITIES:

• Data Flow Management: Weekly extraction and cross-referencing of updated hotel lifecycle data from various systems, and migrating this data into the Asset Management Database.
• Optimization & Reliability:

- Optimizing the weekly data extraction and migration processes, and drafting the corresponding Standard Operating Procedure (SOP).

- Writing an SOP for Database usage by team members to facilitate onboarding and handovers (multi-user environment).

• Database Structuring: Contributing to the structuring of the Asset Management database to integrate data historization, enabling the tracking of data evolution over time.
• Reporting & Analysis:

- Producing regular reports summarizing database insights to highlight department activities and facilitate strategic decision-making.

- Supporting data sharing across the department and other business units to ensure Europe & North Africa teams are aligned on retention status, objectives, and ongoing action plans.

• Master's or Bachelor's degree (from a Business School, University, or Engineering School) specializing in Information Systems or Business Analytics.
• Strong proficiency in Excel (advanced formulas, complex pivot tables, and managing updates for large volumes of data. Excellent affinity for data management).
• French and English.

REQUIRED SKILLS AND KNOWLEDGE:

• Attention to detail, rigor, and strong analytical skills
• Dynamism, proactivity, and ability to take initiative
• Strong organizational, multitasking, and prioritization abilities

Benefits:

• Heartist Card: discounted rates at the Group's restaurants and hotels, as well as with selected partner brands.
• 75% reimbursement of the Navigo pass
• Meal vouchers
• Concierge service
• Remote working allowance and a €250 equipment allowance