Fixed-term contract (Nov-Jan) - Full-Time Addetto/a Alle Vendite / Sales Assistant - Milan RinascenteAmi Paris

AMI sales assistant is the brand's ambassador in-store.

He is responsible for customer service in the store while complying with retail process.

• Welcoming clients in store in compliance with AMI's spirit of service

• Advises customers, offers looks and additional products to give the client a AMI look.

• Development of customer loyalty and customer file. Sales assistant should as well develop their own personal file.

• Follow-up on clients, ensure CRM emails are sent after a visit

• Monitoring of personal KPI's as well as those of the store

• Direct reporting to the store manager and to the assistant store manager

• Respects the application of retail processes in the store

• Ensures customer service meets AMI in-store service standards to guarantee the best service

• Participate in stock management: deliveries, loans, defectives, transfers, cycle counting ...

• Ensures that the store is clean and well organized : product presentation, folding, cleanliness, storage, etc.

• Actively participates in the store's VM implementations and rotations.

• Cashing and management of cashier tools