Business Analyst – Adobe DAM / CMS / PersonalizationExpleo

Acteur mondial de l'ingénierie, de la technologie et du conseil, Expleo accompagne des entreprises reconnues dans leur innovation afin d'accélérer leur réussite.

Nous nous appuyons sur plus de 40 ans d'expérience dans le développement de produits complexes, l'optimisation des processus de fabrication et la performance des systèmes d'information. Notre expérience sectorielle nous permet d'apporter à nos clients une expertise approfondie propre à stimuler l'innovation à chaque étape de la chaîne de valeur. Le groupe réalise un chiffre d'affaires annuel d'un milliard d'euros.

Expleo est un groupe responsable qui s'engage à placer l'éthique et la diversité au centre de ses pratiques, ainsi qu'à œuvrer pour une société plus durable et plus sûre.

Chez Expleo, épanouissez-vous au cœur d'une communauté de 19 000 collaborateurs hautement qualifiés qui fournissent des solutions à forte valeur ajoutée dans 30 pays.

Notre politique de recrutement est engagée en faveur de l'intégration et du maintien dans l'emploi des personnes en situation de handicap.

Location: Hybrid (Minnesota MN. or Colorado CO.)

Employment Type: Full-time

Are you a Business Analyst who thrives at the intersection of digital experience, content, and technology? Trissential is hiring an experienced Business Analyst to join our client's team and play a pivotal role in a large-scale Adobe transformation initiative. This is a high-impact opportunity to shape how digital assets, content, and personalization come together to deliver exceptional customer experiences.

What's in It for You?

• High-Impact Work - Be a key contributor to a large-scale Adobe implementation and digital re-platforming effort
• Cutting-Edge Tools - Work hands-on with Adobe Experience Manager (AEM), Adobe Target, GA4, and modern CMS/DAM ecosystems
• Ownership & Influence - Your requirements and user stories will directly shape the solution architecture and user experience
• Collaborative Environment - Partner with Product Owners, Developers, System Integrators, and business stakeholders in a true Agile setting
• Growth Opportunity - Expand your expertise in DAM, CMS, integrations, and personalization at an enterprise level

Your Role & Responsibilities

• Write high-quality, customer-focused user stories with strong acceptance criteria at scale
• Gather and translate business requirements into clear, actionable functional specifications
• Define DAM requirements including metadata schemas, taxonomy, workflows, renditions, and governance
• Support asset and content migration initiatives including mapping, ingestion, and rights/usage attributes
• Collaborate closely with Product Owner, Scrum teams, and Systems Integrators to drive delivery outcomes
• Define requirements for CMS components, templates, and asset-to-page integrations
• Capture requirements for Adobe Target personalization, A/B testing, and audience segmentation
• Document website search requirements including indexing, filtering, relevancy, and faceting
• Lead integration requirements across GA4, Salesforce CRM (Chatbot/Live Agent), Medallia, SSO, and more
• Participate actively in Agile ceremonies including sprint planning, standups, and retrospectives
• Support functional validation, UAT, and quality assurance activities to ensure successful delivery

Skills & Experience You Should Possess

• 5+ years of experience as a Business Analyst in Agile/Scrum environments
• Strong hands-on experience with Adobe Experience Manager (AEM Assets & AEM Sites CMS)
• Deep expertise in DAM: metadata, taxonomy, asset workflows, renditions, governance, and asset linkage
• Experience gathering requirements for asset migration and bulk ingestion
• Experience with Adobe Target or similar personalization tools
• Proven ability to write clear, high-volume user stories using the "As a / I want / so that" format
• Experience supporting CMS/DAM implementations and digital re-platforming initiatives
• Strong stakeholder communication and requirement elicitation skills
• Proficiency in Jira, Confluence, Figma (reviewing), MS Teams, and SharePoint
• Ability to balance business needs with technical feasibility

Bonus Points If You Have:

• Experience with Adobe Analytics and Adobe Launch/Tags
• Prior involvement in Salesforce-to-Adobe or legacy-to-Adobe migrations
• Experience in large enterprise or regulated industry environments
• Exposure to chatbot integrations and customer experience platforms (Medallia)

Education & Certifications You Need:

• Bachelor's degree in Business, Information Systems, Computer Science, or a related field
• Agile/Scrum certifications (CSM, PMI-ACP) are a plus

What We Offer

At Trissential, we value expertise, innovation, and collaboration. By joining our client's team, you'll contribute to transformative digital initiatives while growing your career in a supportive, forward-thinking environment.

• Competitive Compensation - $52-$63 per hour. Final compensation is determined based on skill alignment, years of experience, and fair, market-based rates by geography.
• Comprehensive Benefits for you and your dependents - Medical, dental, vision, free tele-health, HSA with company contribution, life and disability insurance, and 401k with matching
• Paid Time Off - Offer paid time away from work
• Hybrid Work Model - Flexible onsite and remote work…