OTA Senior Manager (F/M/X) - Fixed term Maternity leave coverGroupe ACCOR

Accor est un leader mondial de l'hôtellerie, fort de plus de 5 000 hôtels et de 10 000 espaces de restauration et bars implantés dans 110 pays. Le groupe déploie un écosystème hôtelier pleinement intégré, qui compte parmi les plus diversifiés du secteur. Celui-ci associe des enseignes de luxe et haut de gamme à des offres milieu de gamme et économiques, adossées à des concepts lifestyle exclusifs, lieux de spectacle et de divertissement, vie nocturne, restaurants et bars, résidences privées, hébergements partagés, services de conciergerie, espaces de co-working... Accor dispose ainsi d'un portefeuille de marques incomparables, animé par quelque 300 000 collaborateurs à travers le monde. Plus de 65 millions de membres bénéficient par ailleurs du programme de fidélité complet du groupe, ALL - Accor Live Limitless, le compagnon lifestyle du quotidien, qui donne accès à un large éventail de récompenses, de services et d'expériences. Le groupe s'attache en outre, au travers de ses initiatives Planet 21 - Acting Here, Accor Solidarity, RiiSE et ALL Heartist Fund initiatives, à agir concrètement en matière d'éthique et d'intégrité professionnelle, de tourisme responsable, de développement durable, d'engagement solidaire, de diversité et d'inclusion.

Join Accor, pioneering the hospitality of tomorrow.

We are a world-leading hospitality group, a team of over 360,000 dedicated to the art of welcome. We have been designing new ways of experiencing the world for over 50 years.

1. Strategy & Budget Steering

• Define and steer the ENA OTA strategic roadmap, ensuring alignment with Accor's distribution vision and the framework set by the Global OTA team

• Consolidate and oversee the ENA OTA budget, surfacing regional insights and business opportunities to guide strategic and investment decisions

2. Commercial Enablement

• Drive hotel adoption of key OTA levers across ENA

• Leverage best-in-class OTA practices across ENA to elevate hotel performance and consistency across ENA

• Orchestrate hotel engagement, including the hotels solicitation and rollout of new features, commercial levers, business opportunities, and/or new OTA

• Design and deploy commercial campaigns across ENA to strengthen OTA performance

• Identify, prioritize, and escalate regional and hotel needs to influence partner roadmaps and internal stakeholders -especially the Global OTA team

3. Coordination, Performance Steering & Consolidation

• Coordinate seamlessly with the ENA regional markets teams, the Global OTA team, OTA account managers, and key OTA partners to ensure cohesive execution

• Consolidate regional trends, performance insights, and market intelligence to support agile data-driven decision-making

• Monitor KPIs, diagnose performance gaps, and recommend targeted actions. • Ensure operational consistency and alignment across ENA

4. Communication & Operational Support

• Deliver clear, structured, and actionable communication to hotels and regional stakeholders on OTA priorities, opportunities and updates

• Provide expert guidance on OTA topics and oversee the resolution of escalated issues in partnership with Service Now, OTA account managers, OTA partners & regional markets teams

• Develop and disseminate toolkits, guidelines, and best practices to empower operations

• Foster knowledge-sharing and maintain strong alignment across ENA

5+ years' experience in eCommerce, Distribution or Revenue Management, with solid expertise in OTA management and cross-functional coordination across markets

Organized & structured

Excellent communication and stakeholders management

Fluent in English

Business acumen

Thrives in multicultural environment