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Engineer International Support Mainframe (H/F)

Le 10 mai

Critères de l'offre

  • Les Clayes-sous-Bois (78)
  • CDI
  • Temps Plein
  • Secteur : Informatique, Internet, Télécoms
  • Domaines d'expertise : Support , Customer support , Intégration , Mainframe , GCOS Voir plus , Design , Approach , R&D , Education , Technical support , Software , Space , Transformation digitale , Service support , Interface , Ibm , Orientation , Process , Manageur , Big data , Learning , Cloud , Parts , Agile methodologies , Higher education , Hybrid Cloud , CyberSecurity , Customer relations , Leader , JCL , Information Technology , Problem Solving , Business applications , Rigorous , Architecture , High performance Computing , Digital Workplace , Batch , OLYMPIC , Servers Voir moins
  • Niveau d'études : Bac. Général , Bac+5, Master - Magistère

L'entreprise : Atos

Atos SE (Société Européenne), est une entreprise leader de services numériques avec un chiffre d'affaires annuel pro forma de l'ordre de 12 milliards d'euros et environ 100 000 collaborateurs dans 72 pays. Atos fournit à ses clients du monde entier des services de conseil et d'intégration de systèmes, d'infogérance, de Big Data et de Sécurité, d'opérations Cloud et des services transactionnels par l'intermédiaire de Worldline, le leader européen et un acteur mondial dans les services de paiement. Grâce à son expertise technologique et sa connaissance sectorielle pointue, Atos sert des clients dans différents secteurs : Industrie, Distribution, Transports, secteur Public, Santé, Services financiers, Télécoms, Défense et Sécurité, Médias et Services.

Atos déploie les technologies qui accélèrent le développement de ses clients et les aident à réaliser leur vision de l'entreprise du futur. Atos est le partenaire informatique mondial des Jeux Olympiques et Paralympiques. Le Groupe est coté sur le marché Euronext Paris et exerce ses activités sous les marques Atos, Bull, Canopy, Worldline, Atos Consulting, Atos Worldgrid et Unify.

Pour plus d'information : fr.atos.net

Description du poste

About Atos

Atos is a global leader in digital transformation with 110,000 employees in 73 countries and annual revenue of € 12 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos|Syntel, and Unify. Atos is a SE (Societas Europaea), listed on the CAC40 Paris stock index.


The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

As part of the Atos International Mainframe Support (BullSequana M), you will team up with the mainframe platform components support experts.
You will hand on the support of the software, to ensure the operability of the systems installed on customers sites. And thus, ensure customer's satisfaction.
You will gradually acquire software expertise on the GCOS7 mainframe allowing you to deal with customer problems.


Missions :


As GCOS7 mainframe international technical Support expert:
- Provide technical level L2 support to Atos fields Support.
This includes: Processing GCOS7 software customer calls arriving at L2 while respecting the Support process (consideration, action plans, interface with the fields and escalation to level L3 (R&D) if necessary) and participate in the management of customers critical situations and alerts.
- In relation with R&D, introduce products offers.


Your profile :


With a higher education in IT, you have a minimum of 3 years of experience in one of: development, integration, validation, and customer support functions.
You are interested in customer relations and customer problem solving.
You master the following technologies / environments:
Architecture and / or administration of systems, particularly on Mainframe BULL GCOS or IBM.
Knowledge of Batch principle, transactional & JCL / or willing to be trained on.
Applications server.
Tools usage in the Windows environment.
You are rigorous, care about quality and you learn quickly.
You have a taste for investigating in complex technical environments, for digging into problems tenaciously.
With good interpersonal skills, you could work in a team, for agility, you know how to move from one task to another and manage interruptions.
English: Read and spoken.

Here at Atos, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity, and work hard to ensure that all of our employees have an equal opportunity to contribute and feel that they are exactly where they belong.

Salaire et avantages

Salaire : Salaire selon profil


Référence : 658478201